Genshin Impact - How to Fix a Not Working Launcher

In this guide, we are going to show you how to fix the not working Genshin Impact launcher? (PC / Android / iOS)?

How to fix Genshin Impact launcher not working? (PC / Android / iOS)

How to Fix Genshin Impact Launcher Not Working (PC)

Follow these steps: ⇓

• Check your internet: As with most problems with games and launchers, the first thing you need to do is check if your internet connection is working properly. If you notice any problems with your internet connection, we recommend trying to switch networks.
• Reboot your computer... Another simple step you can take is to try restarting your computer. More often than not, simple restarts solve most of these problems.
• Launch Launcher from the game directory: another step you can follow is to simply navigate to the game directory. Once here, click on launcher.exe. Then navigate to vcredist2013_x64.exe in the game directory. Double-click the specified file to install it. Then go to Microsoft official site and install the latest VC_redist.x64.exe. Now just install the game again.
• Run Genshin Impact as administrator: just right click on the game. In the drop-down list of options, click Run as administrator.
• Driver updates: one of the most important things you need to do when the Genshin Impact launcher is not working on your PC is to check if your device drivers are up to date. If they are not, we recommend that you try to update them as soon as possible.
• Reinstall Genshin Impact: if all else fails, just uninstall Genshin Impact. Wait a little and then just install the game again. Now try playing around and find the issue with the launcher.

Android

• Restart Genshin Impact: do a simple game restart before attempting any other action. Once you've done that, launch Genshin Impact again and check if the launcher works.
• Update the game: If restarting your device does not solve the problem with the Genshin Impact launcher, we recommend that you go to the Google Play store. Search for Genshin Impact here and then check if there are any updates for the game. If there are updates available, install them. Once you've done that, try opening the game again and see if it works.
• Update your device: The next thing you need to do is check if your Android device has any pending software updates. You can check this by going to Settings. Of course, this will differ from phone to phone. If you find any updates, be sure to download them and then restart your phone. Now try playing Genshin Impact again and see if everything works well.
• Clear cache: if the steps above still didn't help, the next thing you can do is simply clear the Genshin Impact cache from your device. Once you've done that, try playing the game again. In doing so, you must remember that you may lose any data associated with the game.
• Reinstall Genshin Impact: if all else fails, just go to the Play Store and uninstall Genshin Impact. Now try playing around and find the issue with the launcher

iOS (Apple)

• Restart Genshin Impact: do a simple game restart before attempting any other action. Once you've done that, launch Genshin Impact again and check if the launcher works.
• Update the game: If restarting your device does not solve the problem with the Genshin Impact launcher, we recommend that you go to the App Store. Once you've done that, try opening the game again and see if it works.
• Update your device: The next thing you need to do is check if your Apple device has any pending software updates. Now try playing Genshin Impact again and see if everything works well.
• Reinstall Genshin Impact: if all else fails, just go to the App Store and uninstall the Genshin Impact. Now try playing around and find the issue with the launcher.